What are technographics?

Technographics are the technologies a company uses — the CRM, analytics, marketing automation, hosting, payment and security tools detected on its public properties or named in its job adverts. Technographics describe a company's stack rather than its size or sector.

Why it matters

A stack tells you whether you are a replacement, a complement, or too early. It also tells you what an integration conversation has to cover, and which existing contract is the one that would have to end before yours could start.

How technographics are detected

  • Public web properties are crawled, and the tags, scripts and records left behind by third-party tools are identified.
  • Job adverts are parsed for named tools, which catches internal systems that leave no trace on a website.
  • Public app marketplaces and case studies are read for named customers and installs.
  • Detections are dated, and a tool that stops being detected is recorded as a removal rather than quietly dropped.

What each detection source catches — and misses

Technographic detection sources, what each catches and what it cannot see
Detection sourceWhat it catchesWhat it misses
Website tags and scriptsAnalytics, chat, marketing automation, consent toolsAnything with no browser-side footprint
DNS and mail recordsMail providers, security, hostingTools used only inside a private network
Job advertsCRM, data warehouse, internal engineering toolsTools nobody is currently hiring for
Public marketplacesNamed integrations and installsPrivate or custom integrations

Common mistakes

  • Reading a detection as company-wide. A tag on one marketing site does not mean every division uses that tool.
  • Ignoring removals. A tool disappearing is usually a stronger signal than a tool being present.
  • Assuming a detected competitor means a competitive deal. Plenty of stacks run two tools in the same category for two different teams.
  • Trusting an undated detection, which may be describing a stack that was replaced years ago.

Related terms

Buying signals — Tech change is one of the signal types tracked on tracked accounts, with its detection date attached.

Technographics

Common questions

How current are technographic detections?

It depends on the source. Website detections refresh on a crawl cycle and pick up change within days; job-advert detections only move when the company posts a role. Both should carry a detection date, and a record without one cannot be judged.

Can technographics tell you what a company is about to buy?

Not on its own. What they can tell you is what has just changed — a tool added, a tool removed — and a change in the stack is usually the more actionable half of the record.