What are technographics?
Technographics are the technologies a company uses — the CRM, analytics, marketing automation, hosting, payment and security tools detected on its public properties or named in its job adverts. Technographics describe a company's stack rather than its size or sector.
Why it matters
A stack tells you whether you are a replacement, a complement, or too early. It also tells you what an integration conversation has to cover, and which existing contract is the one that would have to end before yours could start.
How technographics are detected
- Public web properties are crawled, and the tags, scripts and records left behind by third-party tools are identified.
- Job adverts are parsed for named tools, which catches internal systems that leave no trace on a website.
- Public app marketplaces and case studies are read for named customers and installs.
- Detections are dated, and a tool that stops being detected is recorded as a removal rather than quietly dropped.
What each detection source catches — and misses
| Detection source | What it catches | What it misses |
|---|---|---|
| Website tags and scripts | Analytics, chat, marketing automation, consent tools | Anything with no browser-side footprint |
| DNS and mail records | Mail providers, security, hosting | Tools used only inside a private network |
| Job adverts | CRM, data warehouse, internal engineering tools | Tools nobody is currently hiring for |
| Public marketplaces | Named integrations and installs | Private or custom integrations |
Common mistakes
- Reading a detection as company-wide. A tag on one marketing site does not mean every division uses that tool.
- Ignoring removals. A tool disappearing is usually a stronger signal than a tool being present.
- Assuming a detected competitor means a competitive deal. Plenty of stacks run two tools in the same category for two different teams.
- Trusting an undated detection, which may be describing a stack that was replaced years ago.
Related terms
Buying signals — Tech change is one of the signal types tracked on tracked accounts, with its detection date attached.