What is a buying signal?

A buying signal is a dated, verifiable event at a company that changes how worth contacting that company is right now: a funding round, a leadership hire, a tool being swapped, a champion moving employer. A signal is the event itself, not a score.

Why it matters

Outreach that references something which actually happened at the account needs no pretext. A signal also answers the timing question a static list cannot: a good-fit account is worth calling each quarter, but a good-fit account that just hired a VP of Revenue Operations is worth calling this week.

How a buying signal reaches you

  1. Something happens — a filing, a job posting, a public profile change, a new tag on a website.
  2. The event is detected from its source and checked against a second source where one exists.
  3. The event is attached to the account with the date it was detected, so its age is always visible.
  4. The event is scored against your own ideal customer profile, because the same funding round matters to one seller and not to another.

Signal families and what each usually implies

Buying signal families with an example event and what it typically implies
Signal familyExample eventWhat it usually implies
People movementA tracked contact appears at a new employerA warm first line, and often a new account
Company eventsA funding round is announcedNew budget, and usually new headcount
TechnologyA competing tag appears on the company websiteAn evaluation already underway
Record lifecycleA verified email fails re-verificationA working list about to stop working

Common mistakes

  • Using a signal with no detection date. An undated event cannot be prioritised, and a stale one is worse than none.
  • Confusing a signal with intent. A signal is a fact about the account; intent is inferred from research behaviour.
  • Chasing every signal equally. Fit scoring is what separates an event at an account you sell to from an event at an account you do not.
  • Repeating the signal back to the buyer verbatim, which reads as surveillance rather than as relevance.

Related terms

Buying signals — The signal catalogue — what fires each type, how fresh it is, and how it reaches you.

Buying signal

Common questions

What is the difference between a buying signal and intent data?

A buying signal is a discrete event that can be pointed at — a round announced on a date, a role filled, a tool detected. Intent data is inferred from patterns of research behaviour. Signals are easier to verify and easier to reference in a conversation; intent covers accounts that have done nothing publicly visible yet.

How fresh does a buying signal need to be?

As fresh as the window it opens. A funding round is worth referencing for a quarter; a job change is most useful in its first weeks, while the new joiner is still choosing tools and suppliers.