What is intent data?

Intent data is evidence that a company is actively researching a product category — content consumption, search behaviour, review-site visits or activity on your own properties. Intent data indicates which accounts are in-market now, rather than which accounts fit a profile.

Why it matters

Fit tells you who could buy. Intent tells you who is looking. A list filtered on fit alone treats a company that began evaluating last week exactly like one that renewed a competitor’s contract last month, and those two accounts deserve very different treatment.

How intent data works

  • Activity is observed across publisher networks, review sites, search, and your own web properties.
  • Observations are resolved to a company rather than to an individual — usually by network address, or by a logged-in identity on a partner site.
  • Activity is compared against that account's own baseline, so a surge is measured against normal behaviour rather than an absolute threshold.
  • Topics are mapped onto a taxonomy, so that several different phrasings of the same research can be read as one category.

The three kinds of intent data

First-, second- and third-party intent data compared by source and by what each reveals
TypeWhere it comes fromWhat it tells you
First-partyYour own site, docs, pricing page and productNamed accounts already engaging with you
Second-partyReview sites and marketplaces you have a relationship withAccounts comparing you against named competitors
Third-partyPublisher and content networks across the open webAccounts researching the category before they ever reach you

Common mistakes

  • Treating a surge as a buying decision. Intent identifies research, and research often ends in no purchase at all.
  • Acting on the topic without checking fit. An account outside your ICP researching your category is still outside your ICP.
  • Opening the call with the intent itself. Telling a buyer you can see what they have been reading is a poor first sentence.
  • Ignoring the resolution method. Company-level resolution cannot tell you which person did the research, and treating it as though it can wastes the outreach.

Related terms

Buying signals — The dated, verifiable events Bulkdata.ai tracks alongside inferred research behaviour.

Intent data

Common questions

Is intent data personal data?

Third-party intent is normally resolved to a company rather than to a named person, which is what keeps it usable in regulated markets. First-party intent on your own site becomes personal data as soon as it is tied to a known contact, and should be handled under the same policy as the rest of your CRM.

How quickly does intent decay?

Quickly. A research surge reflects a window of attention, and that window closes whether or not anyone acts on it. Teams that treat intent as a queue to work this week get far more from it than teams that let it accumulate.